Member Support

Personal Health Assistants

Our PHAs are REAL people, available 24/7 to help you will all your heathcare needs including: making your appointments, answering routine questions, and, most importantly, helping you find the best care at the best price.

member@motivhealth.com
844-234-4472 (24/7)

Employer Services Desk

Our Employer Services team is dedicated to addressing all employer group related questions in real-time. Assistance includes employer and billing portals, HSA benefits and contributions, member enrollment, and more.

member@motivhealth.com
385-308-4400 (8-5, M-F)

Personal health assistants

We help you take advantage of your health benefits.

Local.

Real people with extensive experience in the local healthcare landscape that answer all your questions.

Helping you save.

Our Personal Health Assistants can help you find the biggest bang for your buck, and can identify ways for you to earn incentives and lower out-of-pocket costs.

Helping you save.

Our Personal Health Assistants can help you find the biggest bang for your buck, and can identify ways for you to earn incentives and lower out-of-pocket costs.

Always available.

All day, every day, because we know health concerns don’t care what time of day it is. Our PHAs have had more than 40,000 one-on-one conversations with members from 2018-19.

What Our Members Say…

I get teary-eyed because this is my family, and you took it personal. You really helped our family and my son with my medical needs, and I couldn’t thank you enough for that.

Vanessa Rawlings

MotivHealth Member

MotivHealth helped take the financial stress off so it could help me focus on healing and not focus on, “Oh my gosh, how much is this going to cost?”

Sonnet Hintze

MotivHealth Member

MOTIV STORIES
Five Areas of Health to Focus on Today

Five Areas of Health to Focus on Today

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It’s World Health Day, but what does that mean for you? Health starts at the individual level. You’ve heard the saying, that “you can’t pour from an empty cup.” Establishing and maintaining your healthiest self is essential to making an impact on others. Think about...

Cut Costs on Procedures with SmartPay

Cut Costs on Procedures with SmartPay

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Through our SmartPay program, MotivHealth has partnered with specific providers and facilities to offer a same-day, cash-pay discount for qualifying procedures. It’s a way for you to pay less for the care you need https://vimeo.com/531900199 How much can I save with...

MotivRx: The Smarter Way to Save on Prescriptions

MotivRx: The Smarter Way to Save on Prescriptions

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We’re committed to lowering your prescription costs. If you or a covered dependent is taking a medication, including insulin, that costs more than $200 per month, we may be able to help lower or eliminate your out-of-pocket costs. How do I get started? It’s simple....

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Steps Program Basics


Why Participate: So, you and your covered spouse can earn $1 for each day you walk 8,000 or more steps up to 20 days a month. All incentives earned this way are deposited into your HSA.

How to Participate: Create your MotivHealth member account. Sync an eligible device (Garmin, Fitbit, or Apple) and walk your way to $1 a day.

Who’s Eligible: You, the policy holder and a covered spouse.

Rx Program Basics


Why Participate: Spending $200 or more on prescriptions each month? We can help you eliminate or significantly lower your out-of-pocket costs.

How to Participate: Simply call one of our Prescription Benefit Analysts:
(385) 247-1030

Who’s Eligible: You, the policyholder and your covered dependents.

Prompt Pay Program Basics


Why Participate: Save between $250-$3,000 on out-of-pocket costs on planned medical procedures.

How to Participate: Simply call us before your scheduling your procedure, and we'll help you find a participating Prompt Pay facility / provider.

Who's Eligible: You, the policyholder and your covered dependents.

Price Transparency Tool Basics


Why Participate: Lower your out-of-pocket costs by empowering yourself to take charge of your healthcare.

How to Participate: Our Price Transparency Tool is accessed via your member portal. Simply create your account and click "Find Care."

Who's Eligible: You, the policyholder and your covered dependents with member accounts can access this tool.

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