Member Support

Personal Health Assistants

Our PHAs are REAL people, available 24/7 to help you will all your heathcare needs including: making your appointments, answering routine questions, and, most importantly, helping you find the best care at the best price.

member@motivhealth.com
844-234-4472 (24/7)

Employers Services Desk

Our Employer Services team is dedicated to addressing all employer group related questions in real-time. Assistance includes employer and billing portals, HSA benefits and contributions, member enrollment, and more.

member@motivhealth.com
385-308-4400 (8-5, M-F)

Personal health assistants

We help you take advantage of your health benefits.

Local.

Real people with extensive experience in the local healthcare landscape that answer all your questions.

Helping you save.

Our Personal Health Assistants can help you find the biggest bang for your buck, and can identify ways for you to earn incentives and lower out-of-pocket costs.

Helping you save.

Our Personal Health Assistants can help you find the biggest bang for your buck, and can identify ways for you to earn incentives and lower out-of-pocket costs.

Always available.

All day, every day, because we know health concerns don’t care what time of day it is. Our PHAs have had more than 40,000 one-on-one conversations with members from 2018-19.

What Our Members Say…

I get teary-eyed because this is my family, and you took it personal. You really helped our family and my son with my medical needs, and I couldn’t thank you enough for that.

Vanessa Rawlings

MotivHealth Member

MotivHealth helped take the financial stress off so it could help me focus on healing and not focus on, “Oh my gosh, how much is this going to cost?”

Sonnet Hintze

MotivHealth Member

MOTIV STORIES
Isolation vs. Quarantine: What To Do & When?

Isolation vs. Quarantine: What To Do & When?

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Quarantine or isolation: What's the difference? Quarantine keeps someone who might have been exposed to the virus away from others. Isolation keeps someone who is infected with the virus away from others, even in their home.When to Quarantine According to the CDC,...

Is It Too Late to Get Your Flu Shot?

Is It Too Late to Get Your Flu Shot?

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Is It Too Late to Get Your Flu Shot?  ... And, what even is the flu? Now more than ever, there is an increased interest in the effectiveness of flu shots, how flu shots work, and whether or not you should get them. In the age of a pandemic, it’s important to...

MotivHealth Partners with TULA Health

MotivHealth Partners with TULA Health

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With our continued dedication to providing members with the tools they need to live the vibrant life they deserve, MotivHealth has partnered with TULA Health to provide diabetes support and testing supplies at no cost to our members.Members who qualify will be...

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Steps Program Basics


Why Participate: So, you and your covered spouse can earn $1 for each day you walk 8,000 or more steps up to 20 days a month. All incentives earned this way are deposited into your HSA.

How to Participate: Create your MotivHealth member account. Sync an eligible device (Garmin, Fitbit, or Apple) and walk your way to $1 a day.

Who’s Eligible: You, the policy holder and a covered spouse.

Rx Program Basics


Why Participate: Spending $200 or more on prescriptions each month? We can help you eliminate or significantly lower your out-of-pocket costs.

How to Participate: Simply call one of our Prescription Benefit Analysts:
(385) 247-1030

Who’s Eligible: You, the policyholder and your covered dependents.

Prompt Pay Program Basics


Why Participate: Save between $250-$3,000 on out-of-pocket costs on planned medical procedures.

How to Participate: Simply call us before your scheduling your procedure, and we'll help you find a participating Prompt Pay facility / provider.

Who's Eligible: You, the policyholder and your covered dependents.

Price Transparency Tool Basics


Why Participate: Lower your out-of-pocket costs by empowering yourself to take charge of your healthcare.

How to Participate: Our Price Transparency Tool is accessed via your member portal. Simply create your account and click "Find Care."

Who's Eligible: You, the policyholder and your covered dependents with member accounts can access this tool.

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